Our Promise To You

Our patients have the right to respect and dignity, quality care, privacy, participation in decision-making and access to financial information. We promise to help our patients enjoy life to its fullest by offering comprehensive support and by allowing patients to define their own care. All choices and decisions are collaborative efforts.

We support the care given by family and friends with:

• Board-Certified physicians on staff to supervise and recommend best care options
• Registered nurses available for calls or visits 24 hours a day
• Comfort-care, pain and symptom management
• Short-term respite stays in facilities
• Trained respite volunteers to help caregivers take breaks
• Hospice aides to help with personal care and light housekeeping
• Social workers to provide emotional support for patients and family members during illness, progression of disease and bereavement support
• Counselors to provide emotional support to family members following death
• Medications related to the life-limiting illness
• Durable medical equipment including oxygen and medical supplies related to the terminal illness
• Hospitalization and transportation, if needed for acute symptom management
• Spiritual support, when requested

Our Comfort-Based Care Comes To You

The patient's caregiver and family members will learn how to provide the daily care needed for their loved one. Hospice care is available wherever you call home, including nursing homes, retirement homes and assisted living facilities.

View or Print our Willamette Valley Hospice Patient Handbook

©2008 Willamette Valley Hospice. Reprint with permission.